Privacy Policy

Home / Privacy Policy

Introduction

Infocomm Group LLC & Infocomm Solutions LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal data that we collect from users (“you,” “your”) visiting our website, (https://www.i-grp.com), or engage with our services. This Privacy Policy explains how we collect, use, store, and share personal information, and provides details about your rights regarding your personal data. By accessing or using our website and services, you agree to the terms outlined in this policy.

Who We Are

Infocomm provides a variety of services, including mobile marketing solutions, parking management solutions, ICT Solutions. Infocomm specialize in exploiting the tremendous potential of mobile communication as a new interactive media channel and leveraging it in the online environment. As well as being pioneers in mobile marketing and standard setters in wireless solutions, we design and develop cutting edge customized solutions leveraging on open-source integration and messaging software coupled with business intelligence, mCommerce and analytics solutions empowering our clients along the information highway. This Privacy Policy applies to all users of our website and clients, both domestic and foreign, who access our services.

What Is Personal Data?

Personal Data is any information that relates to an identified or identifiable individual. This includes information that can be used directly or indirectly to identify you, such as your name, contact details (e.g., email address, phone number), business details, and other information that you may provide to us voluntarily through our website or services.

Information We Collect

Infocomm collect personal data when you visit our website, engage with us through our services, or communicate with us. The types of personal data we may collect include:

Personal Identifiable Information: Name, email address, phone number, and other details you voluntarily provide through forms or sign-ups.
Business Information and Communication: Company details such as name, email, mobile number, and feedback provided to us.

How We Use Your Information

Infocomm use the personal information we collect for the following purposes:

To provide the services you have requested, including mobile, wireless & smart parking solutions and services.
To communicate with you regarding the services we provide, respond to inquiries, and share relevant updates.

Cookies help provide a seamless experience by remembering your preferences, login details, and language settings.

We use cookies to understand how our website performs and identify areas for improvement, ensuring that we deliver the best possible user experience.

What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to remember your preferences or actions over time. Cookies help improve your browsing experience by enabling the website to retain information between sessions, providing you with a more personalized experience.

Types of Cookies We Use

Infocomm uses the following types of cookies on our website:

Necessary Cookies : These cookies are essential for the website’s core functionality, such as secure logins and saving consent preferences. They are not customizable and automatically expire at the end of a session or after 1 year.
Functional Cookies : Functional cookies enhance website performance by enabling features like social media sharing, feedback collection, and third-party integrations. Their lifespan ranges from session-based to up to 6 months, with limited customization options.
Advertisement Cookies : These cookies deliver targeted advertisements and help measure marketing effectiveness. Controlled by external providers, their duration ranges from 6 months to 2 years and cannot be customized.
Uncategorized Cookies : These cookies are under review and may serve specific functions as identified. Their lifespan can be manually adjusted based on website requirements.

Legal Basis for Collecting Data

Infocomm process personal data based on the following legal grounds:

Consent: When you provide your personal information for a specific purpose, such as subscribing to our newsletter or engaging in a service.
Contractual Necessity: When processing is necessary to fulfil a contract, such as providing advisory services or processing payments.
Legal Obligation: When processing is required to comply with legal or regulatory obligations, including tax laws and financial compliance.
Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, marketing, or protecting our legal rights.

How We Share Your Information

Infocomm do not sell or trade your personal information to third parties. However, we may share your information with trusted service providers and partners for the following purposes:

To support our operations and provide services, such as financial institutions, auditors, and legal advisors.
To comply with legal obligations or enforce our terms of service.
With third-party vendors who help us operate our website, such as analytics providers and marketing tools.

When sharing data with third parties, we ensure appropriate safeguards are in place to protect your information.

International Data Transfers

Infocomm may transfer your personal data to countries outside of your jurisdiction. In such cases, we will take appropriate measures to ensure that your data is transferred in compliance with applicable data protection laws.

Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).
Right to Restrict Processing: You can request that we limit the use of your personal data under certain circumstances.
Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Right to Object: You can object to the processing of your personal data in certain situations.
Right to Withdraw Consent: If we rely on your consent to process personal data, you can withdraw consent at any time.

Security of Your Information

Infocomm implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. While we strive to protect your personal data, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Data Retention

Infocomm retain your personal data as necessary for business requirement purposes. Once the required process is completed, we will maintain our database until the individual can contact us to request modifications or deletion of their data, and we will proceed accordingly. When personal data is no longer needed, it will be securely deleted in accordance with our internal policies.

Updates to this Privacy Policy

Infocomm may update this Privacy Policy annually or as needed to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page along with the updated date dd/mm/yyyy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.

Indemnification

You agree to indemnify, defend, and hold harmless Infocomm, its affiliates, directors, employees, agents, and representatives (collectively, “Infocomm”) from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys’ fees), and penalties arising out of or in connection with:

Violation of Terms: Your violation of this Privacy Policy, our Terms of Service, or any applicable laws, regulations, or third-party rights, including but not limited to intellectual property rights or data privacy laws.
Content You Submit: Feedback you submit to or through the Infocomm website (e.g., inquiries, comments, etc.), and the use of such content by Infocomm, its partners, and service providers.
Third-Party Interactions: Your interaction with third-party websites, services, or content linked from the Infocomm website. Infocomm is not responsible for the actions or policies of third-party websites, including the use of cookies and the collection of data by third parties.

You further agree that Infocomm will have the right to control the defence and settlement of any such claims, at its discretion, and you will cooperate fully in the defence of such claims. You will also pay all costs associated with defending any such claims, including but not limited to attorneys’ fees, damages, and settlement costs.

Contact Us

By using our website and services, you consent to the collection and use of your personal data as described in this Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at Infocomm Corporate Advisors. To exercise your rights or for any inquiries related to your personal data, please reach out to us at info@i-grp.com We will respond to your request within a reasonable as soon as possible.