All Features – We’ve Got You Covered
Efficient Communication
The WhatsApp Business Solution is a valuable and powerful tool for high quality conversations to enhance the customer service and improve your business results.
Rich Conversations
WhatsApp is one the most popular messaging channels on the planet allowing you to talk to customers in real-time and have relevant and rich conversations.
Secure
As WhatsApp Business Solution provider, we securely host WhatsApp data. Our officially supported API is compliant and secured with end-to-end encryption.
Reliable & Powerful
Reach billion active WhatsApp users in 180 countries with reliable and instant communication. Realize higher delivery, open and conversion rates with interactive messages, images, videos, and popular document formats.
Chatbot
Easily build a WhatsApp chatbot using a drag & drop editor to automate repetitive support queries and increase the efficiency of your support function.
Enrich your customer support
Using WhatsApp for your business messaging opens the door for better communication with your customers, whilst reducing pressure on your customer support team. Why? Because the WhatsApp Business API provides a host of features for improved interaction and customer experience management by multiple support agents.
- Multi-agent access via professional support software.
- Onboarding program and 24/7 support.
- Chatbot integration and conversation automation.
Send broadcast messages on WhatsApp
- Easily manage your subscribers, apply filters, and send personalized rich media broadcast messages to a selected group of audiences, including appointment reminders, issue resolutions, payment updates & more.
- We are glad to announce for Oman only, you can start sending to your clients specific promotional messages to promote and market your products/services. Promotional messages can include templates like Cart Reminder, Back in Stock, Install App, Discounts, Offers, etc.
Mobile Apps for Agents
Agents can use our Mobile Apps from the Google Play Store or Apple App Store to support customers/clients on the go.
Companies Using the WhatsApp Business API
Can Chat With Customers in Two Ways:
Customer Care Window
Respond to customer-initiated conversations over WhatsApp for free within 24 hours of the first message being sent. Enable your contact center agents to send session and template messages.
Rich Templates
Collect opt-ins from your customers so you can initiate the conversation with rich message templates. Send alerts and notifications which can be sent both in and outside the 24- hour window.
Grow Your Business with WhatsApp
Do you want to reach your customers on their preferred mobile channel? Choose us as your official WhatsApp Business Solution provider and easily manage all your conversations. Start the conversation on WhatsApp and provide a world class mobile customer experience.