Infocomm’s Managed Services supports a “build-operate-transfer” model, enabling service providers to quickly and cost-effectively build out a large-scale, broadband wireless network by initially outsourcing operational functions to Infocomm and eventually transferring operations in-house, if desired. As part of the service, infocomm provides all the back-office operations for customers from its Network Operations Center (NOC).
Functions included as part of the service are:
- Service & network provisioning test
- 24×7 network monitoring & management
- 24×7 call center support
- Monthly billing & revenue distribution
- Aggregator and bi-lateral roaming arrangements
- Operator portal
- Web-based reporting
- Training
- Account management