Manage Services

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Infocomm’s Managed Services supports a “build-operate-transfer” model, enabling service providers to quickly and cost-effectively build out a large-scale, broadband wireless network by initially outsourcing operational functions to Infocomm and eventually transferring operations in-house, if desired. As part of the service, infocomm provides all the back-office operations for customers from its Network Operations Center (NOC).

Functions included as part of the service are:

  • Service & network provisioning test
  • 24×7 network monitoring & management
  • 24×7 call center support
  • Monthly billing & revenue distribution
  • Aggregator and bi-lateral roaming arrangements
  • Operator portal
  • Web-based reporting
  • Training
  • Account management